Frequently Asked Questions

We are located at 3210 Staff Avenue, Jordan, Ontario L0R 1S0 — in the heart of the Niagara Benchlands, approximately 30 minutes from Niagara Falls and one hour from Toronto via the QEW.

We are open Monday to Saturday 10 am to 6 pm, and Sunday 11 am to 6 pm. Wine tasting is available until 5:30 pm daily.

Sue-Ann Staff is a fifth-generation Niagara grape grower and one of Canada's most celebrated winemakers, with over 600 national and international wine awards. She was named Winemaker of the Year by the Ontario Wine Awards in 2002 — the first female and youngest ever to receive the honour — and received the King Charles III Coronation Medal in 2025.

Sue-Ann produces a full range of premium VQA wines from grapes grown on the estate, including Riesling, Pinot Gris, Cabernet Franc, Baco Noir, sparkling wines, rosé, and Icewine. She also produces the Fancy Farm Girl wine line.

All of Sue-Ann's wines are VQA. To learn more about what this means, visit our What Is VQA page.

Yes! Well-behaved dogs on leash are welcome on our outdoor patio and grounds. Our mascot and Director of Barketing, Brix Bravo the Bernese Mountain Dog, will be delighted to meet you.

Aggressive or poorly behaved dogs are not comfortable here. And we are not comfortable with them.

Inside, only service dogs, and Brix, are permitted.

Icewine is a luscious dessert wine made from grapes naturally frozen on the vine, harvested at -8°C or colder. Sue-Ann produces Howard's Icewine Vidal — named in honour of her father — which has won multiple gold medals at international competitions including the International Wine Challenge and Ontario Wine Awards.

Yes! From dog-friendly weekends and yoga in the vineyard to wine trail passport events and our beloved Grilled Cheese Extravaganza, there's always something happening. See our upcoming events →

We host outdoor weddings from late spring through fall on our 200-year-old estate. Contact us at weddings@sue-annstaff.com to discuss your date. Learn more about weddings at Sue-Ann Staff →

Our property comfortably hosts weddings of up to 225 guests under our elegant tent overlooking the estate.

Catering and event planning are provided by our partners at Inn On The Twenty and Vintage Hotels, ensuring a seamless, world-class experience.

We are not currently able to host weddings during the winter. Our wedding season runs spring through fall — reach out to discuss availability for your preferred date.

We're about 30 minutes from Niagara Falls, nestled in the heart of Jordan, Ontario's wine country.

We do not offer overnight accommodation at the winery. However, Vintage Hotels' Inn on the Twenty and Jordan House Hotel are 5 minutes away, and St. Catharines is home to many major hotels only 10 minutes drive from the winery.

Walk-ins are always welcome, but we strongly recommend making a reservation, especially on weekends and during the cooler months. For same-day reservations, call us at 905-562-1719 or 1-877-566-1719.

Tasting flights are $15 per person for three wines of your choice. You can add an extra wine for just $5.

Absolutely! You can select one of Sue-Ann's suggested flights or build your own by choosing any three wines from our menu. Browse our tasting flights →

Wine tasting is available 7 days a week from 11 am until 5:30 pm.

Minors may accompany adults over 19 years of age to the winery, and enjoy non-alcoholic beverages. However, guests must be 19 years of age or older to purchase and consume alcohol in Ontario.

Yes! All wines on our tasting menu are also available by the glass in 5 oz and 9 oz pours.

No, but from June to September (and sometimes into October) we do offer delicious, wine-friendly shareable plates. Check out our Eat. Sip. Seasonal menu online to discover Sue-Ann's take on charcuterie, cheese plates, and more!

We're about 30 minutes from Niagara Falls, nestled in the heart of Jordan, Ontario's wine country.

We offer three clubs: the Gold Star & Double Gold (mixed wines, quarterly 4-pack or case), the Platinum Star White Wine Club (12-bottle white wine case), and the Titanium Star Red Wine Club (12-bottle red wine case).

All clubs ship quarterly — four times per year. Depending on the club, shipments go out in different months, so you always have something to look forward to!

No, all wines are carefully chosen by Sue-Ann to reflect our current and past portfolio…and sometimes the future! We occasionally include a pre-release wine in the packs to give our members a sneak preview.

Yes! All club shipments are available for either pick up at the winery or delivery.

Free shipping is always included with our wine club memberships, but you can also pick up your wine pack if you prefer!

Visit our Wine Club page to learn more and sign up, or call us at 905-562-1719 and we will be happy to help.

Yes! We ship wine across Ontario by courier or Canada Post. Free shipping is available on orders of $150 or more. Please allow 2–10 business days for delivery.

Shipping rates are based on order size: 1–6 bottles ($19.50), 7–12 bottles ($25.00), two cases ($35.00), three cases ($45.00), and four cases ($55.00). Orders over $150 ship free!

Yes! For shipping to other Canadian provinces, please call us at 1-877-566-1719 and we'll coordinate shipping costs with you.

No, unfortunately we cannot ship retail purchases to addresses outside Canada.

Unfortunately, we cannot ship to P.O. Boxes. Please provide a home or office address at checkout.

Yes — someone 19 years of age or older must be available to sign for the delivery. Government ID may be requested. Wine cannot be left unattended. Some customers choose to have their wine delivered to their work address to ensure that an adult is available to receive the shipment.

Unopened bottles in saleable condition may be returned for a refund within 15 days with a receipt. Return shipping costs are the responsibility of the customer.

Absolutely! Choose PICK UP at checkout instead of delivery. Our team will be notified to pack your wines for pick up, and you'll be notified when your purchase is ready for pick up.