Part-Time Wine Associate

Nestled in the beautiful Niagara Peninsula, Sue-Ann Staff Estate Winery offers a unique and welcoming experience for guests. We want everyone to feel like they are visiting a friend’s home when they are here.

We are looking for a new team member, someone with a passion for wine and for creating exceptional experiences for guests.  As a Wine Associate, you will be the face of our winery, guiding guests through tastings, and ensuring they leave with a positive impression of our hospitality.

Key Responsibilities

• Tasting Excellence: Greet every guest with warmth and authenticity, and provide a welcoming atmosphere. Lead educational wine tastings by pouring and describing our various vintages with enthusiasm.
• Sales & Service: Drive retail sales by assisting guests with wine selections and club memberships. Confidently operate the Point of Sale (POS) system to process transactions accurately.
• Ambassador for the Brand: Maintain a strong knowledge of our wines, history, and the local wine region to answer guest inquiries.
• Daily Operations: Perform essential opening and closing duties. This includes stocking shelves, polishing glassware, and maintaining a pristine environment (cleaning tasting bars, tables, and public areas) to ensure a premium guest experience.

Requirements & Qualifications

• Availability: Must be available to work weekends and holidays as these are our busiest and most exciting times!
• Communication: Strong interpersonal skills with the ability to engage diverse groups of people.
• Physical Stamina: Ability to stand for extended periods and lift/carry cases of wine (approximately 40 lbs).
• Certifications: Valid Smart Serve is required. Wine certification and education is an asset.
• Experience: Previous experience in hospitality, luxury retail, or the wine industry is an asset, but a great attitude and a willingness to learn are paramount.

Compensation: Hourly based on experience.

Note: AI tools may be used both throughout the selection process and during the successful candidate’s employment

How to Apply: Please submit your resume and a brief cover letter outlining your interest to info@sue-annstaff.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted. 

We look forward to meeting you