FOR GENERAL RELEASE - UPDATED
MARCH 17, 2020
I am writing you today to provide information regarding the coronavirus (COVID-19) outbreak and what we at Sue-Ann Staff Estate Winery are doing in response.
As a valued customer, supplier or employee at Sue-Ann Staff Estate Winery, your safety has always been, and remains, a priority.
From the onset of the coronavirus, we have been monitoring the advice from accredited agencies from around the world to ensure we are aware of, and aligned with, their guidance.
Cleaning that has been part of our schedule has been expanded to introduce additional measures to increase the sanitization of winery. We always encourage hand sanitization with multiple hand cleaning facilities onsite. We thoroughly clean the surfaces that are “high touch areas” such as handles, pens, phones, etc multiple times a day. The cleaning products used are commercially available specific for this use.
Wine glasses should be touched at the base and the stems only - avoiding the glass rim as much as possible. Hands need to be washed and dried after any contact with surfaces that alter their cleanliness. Touching your face (especially eyes, nose and mouth) should be avoided. Please sneeze or cough into a tissue then dispose it. Alternatively, use the crook of your elbow.
Individuals exhibiting symptoms of COVID-19 (being fever, new cough and shortness of breath or difficulty breathing) are asked to immediately seek screening and self-isolate should valid concern exist.
I hope this gives you confidence in the actions we are taking on your behalf. We remain committed to providing you a safe environment and we look forward to welcoming your purchase in a method that best aligns with your comfort level.